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Frequently Asked Questions 2017-02-08T19:13:02+00:00

Frequently Asked Questions

We’ve put together a list of the most frequent questions we get asked.

If there’s a question missing that you would like answering, please contact us, and we’ll respond to your question as soon as possible.

 

Easthams and Co Residential Letting Agents - FAQs - QuestionsHow far in advance do we need to reserve a property?

Easthams & Co Residential Letting Agents - FAQs - Answers

Once you have viewed a property we can hold it for a maximum 4 weeks from the date the initial holding deposit is paid.

Easthams and Co Residential Letting Agents - FAQs - Questions

How long is the initial fixed term?

Easthams & Co Residential Letting Agents - FAQs - Answers

Yes. Tenancy agreements always specify the rental term. The average initial period is a 6-month tenancy however this can be 12 months with agreement from the landlords.

Easthams and Co Residential Letting Agents - FAQs - Questions

What does furnished or unfurnished mean?

Easthams & Co Residential Letting Agents - FAQs - Answers

‘Furnished’ generally means that the home has furniture but does not have bedding or kitchen equipment such as plates and cutlery. ‘Unfurnished’ means that you need to supply all furniture and kitchen equipment.

Easthams and Co Residential Letting Agents - FAQs - Questions

Are pets allowed?

Easthams & Co Residential Letting Agents - FAQs - Answers

Although the British tend to be animal lovers, many landlords are not comfortable with pets. Pets are only allowed if specifically agreed in advance.

Easthams and Co Residential Letting Agents - FAQs - Questions

Can I hire a cleaner? Can you supply a gardener?

Easthams & Co Residential Letting Agents - FAQs - Answers

Yes. Please ask for advice and suggestions on arrival.

Easthams and Co Residential Letting Agents - FAQs - Questions

What about Insurance?

Easthams & Co Residential Letting Agents - FAQs - Answers

The owner insures the property and its contents, but you should consider arranging insurance for your own possessions. We can provide further information to help you do this.

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Easthams and Co Residential Letting Agents - FAQs - Questions

What about repairs? For example, what if the central heating breaks down?

Easthams & Co Residential Letting Agents - FAQs - Answers

The owner is responsible for all internal and external repairs. The tenant only pays if the breakdown or repair is due to negligence or misuse (eg a burn mark on a carpet; smashed wine glasses).

Easthams and Co Residential Letting Agents - FAQs - Questions

Why don’t you put ‘Average utility’ costs for each property?

Easthams & Co Residential Letting Agents - FAQs - Answers

For the simple reason that an ‘average’ cost would by definition mean – with all things being equal – that 50% of tenants would be using more than the average cost and so we would be misleading people.

Easthams and Co Residential Letting Agents - FAQs - Questions

What about emergencies?

Easthams & Co Residential Letting Agents - FAQs - Answers

In the majority of cases where we are the managing agents, we are on 24-hour call. For personal emergencies such as Fire or Accident you should dial 999. If you smell gas call 0800 111 999.